Refund policy

14-Day Return Window:

We offer a 14-day return policy from the date of delivery. If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

Eligibility for Returns:

Items must be unused, in original condition and packaging. Please ensure careful packaging, as we cannot resell used or damaged products. "Open Box" items are not eligible for return or exchange.

Return Shipping:

Customers are responsible for the shipping costs of returning their item. All shipping costs to and from the customer are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

How to Initiate a Return:

To initiate a return, please contact us at support@bluelinesys.com with your order number and details about the product you would like to return. We will respond promptly with instructions on how to return your items.

Refunds:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund within 3 business days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Contact Us:

If you have any questions on how to return your item, please contact us at support@bluelinesys.com.